The Office Of Fair Trading announced an investigation into UK bank charges last week. This follows an informal six-month look at how much banks charge their customers on current accounts for, say, exceeding their overdraft limits.
This issue is of particular interest to me because I was recently shafted by Halifax.
During that slightly precarious period between leaving the council and securing this 12-month job contract, my cashflow was interrupted. I had a bit of money dribbling in from a couple of short-short-short-term temp assignments - three days of shifting office furniture; that was fun - but my rent was due and I simply didn't have it. So, much to my chagrin because I hate sponging, I placed a call to my emergency cash lenders, i.e. the parents. They were, of course, only too willing to help me out and promptly sent a cheque.
So, cheque from parents gets paid into account and would take three days to clear but - ach! - I make a mistake in my calculations and set up the standing order to pay out my rent one day before my parents' cheque clears.
What happens? Halifax kindly inform me that a payment I attempted to make took my account over its overdraft limit and so they were going to charge me £39.00. Except that I didn't go over my overdraft limit because the transaction failed and the money didn't actually go anywhere. Halifax didn't charge me for spending money that still had one day to clear into my account but merely for attempting to spend money that had one day to clear into my account. OK, sure, I made a mistake for trying to spend money that hadn't yet cleared but to incur a charge of £39.00? A little harsh, perhaps?
Oh, but that's not all. On the same day that I attempted to spend £400 that hadn't cleared, a monthly direct debit that I set up to donate some money to a charity for orphans went through. Halifax did cough up to cover this payment and, in doing so, I did exceed my overdraft limit. And how much do I donate to the orphans every month? £3. Yup, three... whole... English... pounds. How far over my overdraft limit did this staggering act of philanthropy take me? Oooh, about £2.46. Halifax charged me £30 for that as well.
£69.00 in total. For exceeding my overdraft limit by £2.46 (because, let's not forget, the rent transaction failed to go through). For one day. Thanks, Halifax. You can take your jolly, suited, soul-singing bank managers and "Xtra Value" and stick 'em up your arse.
"I'm not saying banks are perfect, but surely they do not deserve to be hated."
- Angela Knight, chief executive designate of the British Bankers Association (BBA)
Labels: getting fucked in the arse, life, money